Small businesses or start-ups are entities of their own in the business community, having so many unique characteristics that it’s difficult to get standard services to match their needs.
VoIP however, due to its reputation as an affordable and flexible way of communication, proves to be a very powerful tool for businesses making their way into the fierce business world.
Due to its versatility, a Cloud PBX can be used in many ways and has multiple advantages for SMBs, but here are a few that stand out:
1. Builds a professional / big company image
Big companies have complex telephony systems that manage their communications. Multi-level Interactive Voice Response (IVR) systems, queues with customized music and messages and other sophisticated features that might seem unobtainable – a VoIP system can do just that without needing an army of IT experts on your payroll.
2. A hosted phone system is everywhere you need it to be
We all know how small businesses work: people carrying out multiple roles, road warriors in search for new customers or servicing the existing ones, small offices, remote employees. All your key people get connected to the same integrated hosted system from anywhere and on any device, as long as they’re connected to the Internet.
- The Cloud PBX is scalable
While just starting out, you might be tempted to go with a small, cheaper solution that will serve your needs only for a while and then require updates or new investments. A managed hosted phone system spares you the trouble and expense by having just the size you need, at any given time.
- Virtual Numbers Increases your coverage
Think you need a local office to tap into other markets? Not at all. Just get yourself a local number from across Canada or an international one. Your business will expand its presence by just giving customers a virtual local phone number to call.
- Let’s not forget about the huge savings
Ideally this element is better to be left last because many people think that VoIP is the way to go only if you need to save; there is so much more that a VoIP phone system can do for a small business. Compare the other benefits to a traditional system; no dollar is worth spending if you don’t really think it’s beneficial for your business