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SIP trunking and Indonesia business phone numbers (+62)

Connect your teams in Jakarta, Surabaya, Bandung and Medan and across Indonesia with +62 business numbers, SIP trunking, hosted PBX, contact centre and SD-WAN. One AstraQom contract, Kominfo-aware provisioning and 24/7 multilingual support.

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Cities we serve in Indonesia

Local presence in 9+ cities — pick yours to see area codes and services.

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Frequently asked questions

What is SIP trunking and how does it work in Indonesia?+

SIP trunking replaces traditional phone lines with a secure internet connection between your PBX and the public telephone network. In Indonesia, AstraQom delivers local +62 numbers and outbound voice over Tier-1 routes, in Jakarta, Surabaya and Bandung and nationwide.

Can I keep my existing Indonesia phone numbers?+

Yes. We port your existing fixed, mobile and toll-free Indonesia numbers from any licensed operator with zero downtime. Most ports complete in 2–4 weeks.

How fast can I get a +62 number?+

Most numbers activate within 1–3 business days. Toll-free and special numbers can require extra local KYC — we handle the paperwork end to end.

How reliable is the service in Indonesia?+

We use geo-redundant SBCs, multiple upstream carriers and QoS-aware routing, backed by a 99.9% uptime SLA. 4G/5G failover and SD-WAN are available for sites that need guaranteed voice quality.

What equipment do I need?+

Most businesses need only an IP-PBX, a softphone app or a SIP-compatible handset. With a legacy PBX, we supply an enterprise SBC or ATA adapter so you can keep your existing phones.

Is the service compliant with Indonesia telecom regulations?+

Yes. AstraQom operates under the Kominfo framework and handles KYC, numbering and emergency-calling compliance during onboarding, so you get a licensed route without the regulator paperwork.

How much does SIP trunking cost in Indonesia?+

Trunks start from $9 per channel per month with per-second call billing. You only pay for active channels, and volume or multi-year commitments unlock significant discounts.

Ready to launch in Indonesia?

Tell us where you operate and what you need. We'll come back with a tailored proposal within one business day.

Talk to a Indonesia telecom expert